Frequently Asked Questions

Shipping

What’s the delivery time?

After your order we send you a conformation email. If you don’t want the guitar anymore please let us know within 24 hours. We then will make the guitar. Can take up to 10 business days. After that we will send the guitar to you. Time between ordering and receiving the guitar is normally 3-4 weeks.

How much does the postage costs?

You can select your own courier, like UPS or DHL. Please notice that for example UPS is expensive because those packages are send by air.

Payments

Are the pricing on your website with VAT?

No, because of one simple reason. We calculate the VAT based on your own country. It’s much easier and faster in the check-out process.

Do you sell larger amounts?

Yes sure, we do sell custom guitars up to 100 a month. If you want more, please contact us for more information about the pricing and shipping.

Others

Do you give a custom guitar to famous bands?

Yes, we can work together with a endorsement. Then you get a custom guitar. But before we say yes, we need you to contact us for more information about your band and fans.

Are the colors 100% the same like my design?

We always try to get the perfect colors for your custom guitar. Like any other printing business we can’t guarantee that your colors match exactly but if you want we can send you a print preview before we start produce them.

Get in touch

If you want more information about ordering a custom guitar. Please contact us first to assist you step-by-step.